West Palm Beach Air Conditioning Company | Personalized Air
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West Palm Beach Air Conditioning Company | Personalized Air

Susan Frank
President

Susan has been President of Personalized for 19 years and raised two children who were asthmatic. She is only one of a few women in Florida who holds state licenses in HVAC, Electric, Gas, and General Contracting. She also holds a Texas state electrical license as well. Susan also holds a registered nursing licenses in the State of Florida and New York.

West Palm Beach Air Conditioning Company | Personalized Air

Hiram Frank
Vice President

Hiram graduated from Cornell University with a Bachelor of Science. For the past 19 years he has handled the day to day operations of Personalized. In that time he has expanded the company from a small HVAC company to an all encompassing HVAC, Indoor Air Quality, Electrical, Backup Generator, Gas, and General Contracting company.

West Palm Beach Air Conditioning Company | Personalized Air

Nancy Driscoll
Office Manager

Nancy has been the office manager for 20 years. She handles accounts payable and receivables, payroll, insurance certificates and state and local registrations for all municipalities. She is an expert in the minutia that any company has to follow in order to obey all of the laws and regulations for Federal, State, and local districts.

West Palm Beach Air Conditioning Company | Personalized Air

Rob Smythe
Electrical General Manager

Rob has been with Personalized for 14 years. He is a master electrician. Rob holds state electrical licenses in Florida and Texas. He is one of a handful of residential and light commercial generator estimators in the state of Florida. Rob schedules all electrical and generator installations and handles dealings with electrical field inspectors.

West Palm Beach Air Conditioning Company | Personalized Air

Erica Elias
Manager of Maintenance, Service, and Repairs

For the last ten years Erica is the go to person if you need a generator or air conditioning technician to come to your home or business. If you need a repair or service of any kind Erica will do all of the coordinating and she will follow up after the visit if additional parts or pricing is needed from the technician's visit.

West Palm Beach Air Conditioning Company | Personalized Air

Wayne Lang
Manager of Permitting, Kohler, GE, and Honeywell Certified Technician

Wayne's department handles over 30 permits on any given day. Wayne handles permits for air conditioning, generators, new construction, natural gas, propane and others. Personalized is currently registered in Texas and Florida and up to 85 municipal building departments within those two states.

West Palm Beach Air Conditioning Company | Personalized Air

Alex Silver
Air Conditioning and Generator Sales Coordinator

Need a new air conditioner, generator, a custom home or any remodeling work? Alex will handle all of that for you. She will gather all of your information and needs so she can schedule the right person out to your home or business in a timely fashion.

West Palm Beach Air Conditioning Company | Personalized Air

Fabrice Mace
Interior Design Manager

With over 25 years in the interior design business in France, Fabrice relocated to South Florida. If you want to paint, do texture work, redesign hallways, dining rooms or foyers Fabrice can do it within your budget.

Why Choose Us

  • Serving south Florida since 1970
  • Drug-free company
  • Instantly dispatched, certified, uniformed technicians
  • Home Installation
  • 24 hour emergency service
  • Class A state licensed & insured
  • Indoor air quality specialists
  • State of the art pool heaters
  • Complete electrical services
  • Emergency generators
  • FPL participating independent contractor
  • Rheem, American Standard, Maytag & Bryant dealer
  • Member of the Chamber of Commerce
  • George Snow Scholarship Program for 18 years
  • Personalized attention to all your air conditioning needs



Personalized Air Conditioning is committed to customer satisfaction-with trained technicians, radio-dispatched trucks, quality replacement parts, uniformed personnel and well-identified vehicles.


License numbers:
State Mechanical License No. CAC-057439
State Electrical License No. EC13001850

BBB A+ Rated
Angies List A+ Rated

South Florida's
#1 Choice Since 1970
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155 NW 11th St.
Boca Raton, FL 33432
Boca Raton: 561.391.8190
Boynton Beach: 561.732.0885
Broward County: 954.746.8888
Personalized Air Conditioning
George Snow Scholarship Fund
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